FREQUENTLY ASKED QUESTIONS
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What steps are you taking to keep everyone safe?
We've implemented heightened cleaning procedures. Disinfecting high-touch surfaces and bikes between each class (we've always done that!) Bikes are spaced to 6 ft apart. We are wearing masks in class. Disposable/single-use masks work great for getting a little sweaty. We also encourage you to bring your own water bottle, small towel, and a mat if your class has any sort of off-the-bike portion.
Can I ride virtually from home?
Yes! However, it's changed a little bit. All registrations and purchasing class packs for virtual classes take place on the web version of our app, not on iOS.
How early should I arrive?
Classes start on time. We recommend arriving 15 minutes early to get settled in and to ensure you don't feel rushed. It's important to allow yourself time to get your bike set up correctly. A staff member will be on hand to assist you and make sure you are comfortable.
What should I wear to class?
It gets hot in the studio! We do have fans, but we recommend breathable and moisture-wicking clothes. Form-fitting leggings or shorts are best (so they don't interfere with pedals). The studio provides free towels, and bottled water is available for purchase.
Do I need special shoes?
Yes! You may bring your own SPD-cleat shoes or borrow a pair of ours. The price of your class includes shoe rental! Spin shoes create a better, more connected ride.
What is the cancellation policy?
All reservations must be canceled 8 hours before the class begins, or your account will be charged a $12 fee. If you booked the class with a pre-set amount of classes, the class would be consumed.
What is the no call/no show policy?
In the event of a no-call/no-show, your account will be charged $12. If you booked the class with a pre-set amount of classes, the class would be consumed.
Should I eat before class?
We recommend a snack 45-60 minutes before class and something easy to digest.
Slice of whole-grain toast
And it's crucial to fuel after class! Eat a healthy meal and drink plenty of water!
What are the benefits of taking a spin class? Why should I participate?
It's incredibly fun and makes your spirit come alive! You'll get lost in the music, and your energy flows. You sweat and can burn anywhere from 500-800 calories in a 60 min class.
It strengthens the heart and lungs.
It increases muscle tone in the lower body.
It decreases stress and anxiety levels, resulting in better sleep.
It increases bone density.
It improves cholesterol and triglyceride levels.
It increases energy levels.
It is easy to learn.
It is highly individualized.
What if I can't keep up with the instructors?
Go at your own pace – you have complete control over your resistance. Push yourself but don't feel like you have to keep up with the instructor's moves and resistance or the person next to you. It's all about relativity and being in tune with YOUR body! Don't forget to smile and enjoy your hard work.
How old do you have to be to ride?
We have a minimum riding age of 15 years old. Anyone under 18 must have their waiver signed by a parent or legal guardian.