FREQUENTLY ASKED QUESTIONS

Don't see your question answered here? Send a message to us at hello@cycleofheart.com

How early should I arrive?

Classes start on time. We recommend arriving 15 minutes early to get settled in and to ensure you don't feel rushed. It's essential to allow yourself time to get your bike set up correctly. A staff member will be on hand to assist you and make sure you are comfortable.

What should I wear to class?

It gets hot in the studio! We recommend breathable and moisture-wicking clothes. Form-fitting leggings or shorts are best (so they don't interfere with pedals).

Do I need special shoes?

Yes! Spin shoes create a safer and more connected ride. You may bring your SPD-cleat shoes or borrow a pair of ours. The price of your class includes shoe rental!

What is the cancellation policy?

All registrations must be canceled 8 hours before the class begins or your account will be charged a $12 fee. If you booked the class with a pre-set amount of classes, the class will also be consumed.

What is the no-call/no-show policy?

In the event of a no-call/no-show, your account will be charged $12. If you booked the class with a pre-set amount of classes, the class will also be consumed.

Should I eat before class?

We recommend an easy-to-digest snack 45-60 minutes before your workout.

Some of our faves:

  1. Banana or an apple with PB

  2. Slice of whole-grain toast + avocado

  3. Hummus, crackers, and veggies

It's also crucial to fuel your body after class! Be sure to eat a healthy meal and drink plenty of water.

What are the benefits of taking a spin class?

It makes your spirit come alive! You'll get lost in the music, and your body will release endorphins that make you feel warm and fuzzy. You sweat and can burn anywhere from 500-800 calories in a 60 min class.

  • It strengthens the heart and lungs.

  • It increases muscle tone in the lower body.

  • It decreases stress and anxiety levels, resulting in better sleep.

  • It increases bone density.

  • It improves cholesterol and triglyceride levels.

  • It increases energy levels.

  • It is easy to learn.

  • It is highly individualized.

What if I can't keep up with the instructors?

Go at your own pace – you have complete control over your resistance. The idea is to push yourself, but that does not mean you must keep up with the instructor's moves and resistance or the person next to you. It's all about relativity and being in tune with YOUR body! Don't forget to smile and enjoy your hard work.

How old do you have to be to ride?

We have a minimum riding age of 15 years old. Anyone under 18 must have their waiver signed by a parent or legal guardian.

How do I cancel my membership?

Get in touch! We require a written notice a minimum of 30-days before your subsequent billing date to cancel your membership and auto-renewing payment. You can send an email or write a note.